Patients often judge the quality of care they are receiving by the appearance of the office and their overall experience. A great experience means you are an awesome clinician in their minds.
Patients rate that experience as great when they have felt heard, important and had uninterrupted time with the team member. While this seems like a tall order to achieve, simply using an area that is away from the front desk will help support these objectives. Therefore, consultation room is one of the most important parts in the practice of medicine.
A consultation room is where the treatment and financial discussions occur, and "iCare" provides a safe and private environment for you to build trust and encourage patients to openly communicate any barriers or challenges.